Home Care Insights: Retain
Powerful Caregiver
Retention Data
Check out the latest data-driven home care insights on Caregiver retention, powered by CareConnect. Discover insights into caregiver retention rates, offering a clear view of workforce stability and areas for improvement.
Data last updated January 2, 2024
The metric: 90-day caregiver retention rate
How we measure it: For a given time period, we identify the caregivers who were active at an agency 90 days ago and calculate how many of them are still active today. The 90-day retention rate is then determined by dividing the number of caregivers who remain active by the total number of active caregivers from 90 days ago.
Why we measure it: Retention is a critical indicator of workforce stability and agency performance. High caregiver turnover can disrupt care delivery, increase recruitment costs, and reduce caregiver morale. By measuring the 90-day retention rate, agencies can identify challenges in onboarding, engagement, and work distribution for new caregivers.
💡This month’s takeaway: From July 2024 through November 2024, the 90-day caregiver retention rate showed a slight downward trend. However, in December, the retention rate rebounded to 80%, exceeding the July rate.